Incorrect balance statement

Item: Edcon
Rating: 1
Author: Palesa M

I made a payment on the 30th of June and yet my account balance has not been updated. I have called their customer service offices numerous times and sent a number of emails yet nothing has been done to date, and they still have the audacity to send me a statement telling me how much I need to pay.

Helpful (0)

Replies (1)

Edcon's replyOfficial

15 Aug 2020, 15:02

Good day Palesa Makobe,

Thank you for bringing the matter to our attention.

kindly forward your proof pf payment to *** in order for us to escalate your query for payment allocation.

Reference number is
***/GO

Our sincere apolgies for any inconvience caused.

Regards,
Edgar's Customer Experience Team

Best regards,

Edcon's reply15 Aug 2020, 15:02

Official

Best regards,

Incorrect balance statement

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