pM
paballo M

1 reviews | Active since Mar 2014

26 Aug 2016, 16:05

*********** people

<p>So instead of getting a call from a manager Shreen Naidoo, I receive another unsolicited call from the debt collectors about this outstanding amount I all of sudden owe to Edgars. I'm sick and tired of this back and forth. I don't want anyone to call me anymore. I just need the details of your ombudsmen and that's that</p>

0
Replies (2)
Edcon
Edcon's reply27 Aug 2016, 10:37
Official

Kindly note that as discussed on our telephonic conversation, you may find the accounts team details below as we have escalated the matter that you reported on hello peter regarding the account that was handed over due to an admin error, to them for further assistance . Alternatively you may reach the accounts team on the below details for conducting follow up on the matter. Please find the below reference number for your post ***/GO. We apologise again for any frustrations incurred

Tel: *** or ***Edgars.

Tel: ***Jet Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

NomzekeloMnini

Customer Experience

Team Call Centre: ***.

Best regards,

Edcon
Edcon's reply27 Aug 2016, 10:37
Official

Kindly note that as discussed on our telephonic conversation, you may find the accounts team details below as we have escalated the matter that you reported on hello peter regarding the account that was handed over due to an admin error, to them for further assistance . Alternatively you may reach the accounts team on the below details for conducting follow up on the matter. Please find the below reference number for your post ********** 106/GO. We apologise again for any frustrations incurred

Tel: ********** or ***Edgars.

Tel: ***Jet Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: **********

Kind regards,

NomzekeloMnini

Customer Experience

Team Call Centre: ***.

Best regards,