*********** management
<p>I took my cell phone to cna zevenwacht for repairs as the screen would no longer go on. The phone was sent in June 5th 2017. I went in numerous times to the branch to find out what is happening, nobody could answer me and they always said they would find out and give me a call but I never received a call. 2months later I get a call from vodacom telling me that my phone is not on their network (i however did purchase it on vodacom network) and that I would need to pay for repairs. I went to the branch so that they can resolve the problem. The "manager" whom is definitely not management material said he would check it out for me on Monday and give me a call. Today is Wednesday I received no call and when I went to the branch there was no manager available. At this point I am beyond ****ed and not sure if I will getting any feedback.</p>
We have escalated the complaint to the C.N.A Zevenwacht management to address with regards to the faulty handset that was sent in store for repairs. . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.N.A Zevenwacht management to address with regards to the faulty handset that was sent in store for repairs. . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.N.A Zevenwacht management to address with regards to the faulty handset that was sent in store for repairs. . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.N.A Zevenwacht management to address with regards to the faulty handset that was sent in store for repairs. . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.N.A Zevenwacht management to address with regards to the faulty handset that was sent in store for repairs. . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the C.N.A Zevenwacht management to address with regards to the faulty handset that was sent in store for repairs. . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,