im still shocked

I went to Edgar's stood the like an idiot for an hour being ignored and after a hour of standing there they told me that they must call insurance and they have 2 phones at the store and they are currently using both I was helped by RENOULDAH SILAWA,LUNILE AND a very rude lady who has dread locks her name is Johanna she told me that the guy who filed the claim for me was crazy to tell me that it will take 5 to 7 working days and she said that she will not rush in to helping me because she is busy with another customer I must wait which I did wait 40more minutes which she told me she can't help she is still busy with another customer i stood there like a fool so please i have no phone it will be nice if you staff will treat customers he same way like the guy who filled my claim he was a gentlemen so i need my phone as in yesterday call on :*** office hours since i have no phone this is my colleague's phone<br>