******* SUBSCRIPTIONS TO MY ACCOUNT THAT I DID NOT SIGN UP FOR

I recently visited the Bobbi Brown Cosmetics store in Canal Walk, Cape Town when I was informed that my Edcon account was in arrears.

Re: Settlement This EDCON account was settled in full in George, Western Cape, in the month of November 2018 and no further purchases have been made to this account.

I was however informed that there had been charges to my account for services (service fees) and airtime purchases.

Re: Proof of Purchase of Airtime Please urgently supply me with proof of signature for the airtime purchases made as well as the store the purchases were made at.

I further need the MSISDN (cellphone number) to which the airtime was credited as this was not to my personal number - of which I only have ONE direct number.

I urgently await your prompt response as I definitely will take this matter further as Edcon is now directly affecting my clear credit score with the Credit Bureau and affecting my attempt on purchasing a home.

Should there be no response within five (5) business days from the date of this email, today dated 18 February 2019, this matter will be escalated and if need be I’ll inform the National Credit Regulator of ********** activities on my account allowed by Edcon without the correct procedures followed or signatures of consent obtained.