1 reviews | Active since Jul 2016

13 Aug 2021, 09:07

******* Mobile Content charges on my Edgars Account

This is a very devious marketing method and in my opinion *******. I will go to the consumer credit act to fight this! Apparently i clicked on an SMS in 2016 which enabled Mobile Content on my account of R24.99 p.m. For a long time I was not even receiving statements- I was just making payments as i usually pay my accounts off in less time than required. Recently i requested a statement and saw this billed on my account then I just cancelled this and requested a refund. I did not accept any charges to my account. Edgars refuse to give me details- all they say is we can see what date and time you accepted when you clicked on that sms. @#$% Some call centre agents say it is an insurance policy by Blue Label Telecoms but no one is able to give me an insurance policy schedule for exactly what this amount is. All they say is log into the website- hell no thank you then i get charged again just because i logged into their website!@@#%$#$#!!!!

0
Replies (0)