******* Funeral Cover on Account

<p>I'm being threatened with my credit rating after funeral cover is subtracted from my account for several years. </p> <p>"</p> <p>As at the date of this letter, we have not yet received payment <br />which is due on your account.</p> <p>We encourage you to make an immediate payment to maintain your <br />positive credit record. This will help you secure your credit <br />limit on your account and also provide you with a good credit <br />reference. "</p> <p> </p> <p>I've never agreed to the cover, the account was also paid off immediatly. </p> <p>On several requests to remove the charges and account nothing have been done.</p>