1 reviews | Active since Jul 2010
******* contract with RMCS and Edgars
Why would edgars (edcon) want to partner with a company called rmcs. Who gives RMCS the right to change my prepaid number to contract? Who gives Edgars the right to charge me for this? Or is the real question how much money is Edgars paid for doing this and providing personal information to 3rd parties. My number is *** and up until 13.47 on 28 August I was quite happy on prepaid and did not require or want a contract. After that I can no longer see who is calling me and most times the call won't even answer. What RMCS has done is ******* and not only will I be closing my Edgars account, I am writing to all newspapers (lucky for me thats part of my job) and addressing this issue with Wendy Knowler. I am equally mortified by the how many people this has happened to and some after years have still not resolved their problem. It's ******* and Edgars obviously happy to partner with another rogue and dishonest company. Birds of a feather flock together I guess.
Thank you for taking the time and addressing your service experience with us. We can understand how disappointed you are. Please note we contacted you on both numbers but to no avail. We have escalated the concern raised to RMCS management directly and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Best regards,
Thank you for taking the time and addressing your service experience with us. We can understand how disappointed you are. Please note we contacted you on both numbers but to no avail. We have escalated the concern raised to RMCS management directly and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Best regards,
