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Annie D

1 reviews | Active since Nov 2019

28 May 2020, 13:48

******* Billing of Airtime On Account after receiving confirmation of cancellation.

I literally lost my patience with Edcon pathetic service. I had requested that they remove the airtime service that they keep billing me for on a monthly basis but this has gone to deaf ears after I had received a confirmation of cancellation of the airtime charges but yet they keep billing me. They are failing consumers with this negative behavior and providing misleading information by confirmation of a cancellation of a service but yet they continue to bill for something that should have been cancelled. This is mistrust. Consumers should be aware of this brand . Well if they refuse to process my cancellation of the airtime service I will continue exposing them on social media.

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