1 reviews | Active since Dec 2017
******* airtime contract via Edgars
In 2015 my Edgars account was being charged monthly for an airtime subscription that I did not ask for or sign up for, I struggled for months to get it cancelled, now since March 2017 it has been charged again, my daughter and I have been into Edgars and called RMCS call centre multiple times, each time they claim that someone will call us back, which never happens. I didn’t ask for this contract, I don’t want this contract, and you are *****ing money from me *******, and without my consent every month. I think its a disgrace that Edcon would allow another company to do this to their clients. I am tired of calling and speaking to different call agents who can do nothing about the situation, except say they will escalate the complaint which results in nothing. The only option left from here is legal action. Ref ********** 261868 and Ref ********** **********
Thank you for the message,please note that your cancellation and reversal request for the SMS air subscription has been forwarded to the RMCS department to be processed. The cancellation will update on your account within the next 48 hours.
Kindly be advised that your details have been forwarded to the relevant department to process your policy documents, herewith please find your policy number below.
•Personal Funeral Plan: SN***P
•Family Provider Plan: FM***P
Your reference number is ***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for the message,please note that your cancellation and reversal request for the SMS air subscription has been forwarded to the RMCS department to be processed. The cancellation will update on your account within the next 48 hours.
Kindly be advised that your details have been forwarded to the relevant department to process your policy documents, herewith please find your policy number below.
•Personal Funeral Plan: SN***P
•Family Provider Plan: FM***P
Your reference number is ***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for the message,please note that your cancellation and reversal request for the SMS air subscription has been forwarded to the RMCS department to be processed. The cancellation will update on your account within the next 48 hours.
Kindly be advised that your details have been forwarded to the relevant department to process your policy documents, herewith please find your policy number below.
•Personal Funeral Plan: SN***P
•Family Provider Plan: FM***P
Your reference number is ***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for the message,please note that your cancellation and reversal request for the SMS air subscription has been forwarded to the RMCS department to be processed. The cancellation will update on your account within the next 48 hours.
Kindly be advised that your details have been forwarded to the relevant department to process your policy documents, herewith please find your policy number below.
•Personal Funeral Plan: SN***P
•Family Provider Plan: FM***P
Your reference number is ***/GO
Kind regards
The Edcon Customer Experience Team
