Identity theft and transunion

Jet is part of Edcon, where i became a victim of identity theft and ended up owing R10,000 worth of clothes from Dec 2017. I only knew about it in May when the consultant informed me to lodge a dispute through an affidavit. I was then called few weeks after and was informed that it has been resolved. two months has gone passed now and my credit history with transunion is still showing that i am owing and i also in a bad state, hence high risk. I will therefore not be granted any financing facility access due to that. Please can someone do something about this and have transunion obtain my latest details relating to my rating.