TD
Thandeka D

1 reviews | Active since Jun 2016

14 Aug 2016, 21:09

I regret to ever have an account with you.

<p>You fail to resolve such a small issue.just to update the correct account balance on ITC. </p> <p> </p> <p>I will just challenge my credit report on ITC, and work on settling my account with you, and never use you ever!</p>

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Replies (1)
Edcon
Edcon's reply15 Aug 2016, 09:05
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ********** 109/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.