pM
paballo M

1 reviews | Active since Mar 2014

26 Aug 2016, 06:19

I'm still waiting

<p>I'm still waiting for Edgars to call me. I rep**** yesterday asking for someone to call me after 4 because I'm at work. Can I just get the details of your Ombuds please guys, this is the easiest request I've asked from you</p>

0
Replies (1)
Edcon
Edcon's reply26 Aug 2016, 07:27
Official

Kindly note that as discussed on our telephonic conversation, you may find the accounts team details below as we have escalated the matter that you reported on hello peter regarding the account that was handed over due to an admin error, to them for further assistance . Alternatively you may reach the accounts team on the below details for conducting follow up on the matter. Please find the below reference number for your post ********** 106/GO. We apologise again for any frustrations incurred

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

NomzekeloMnini

Customer Experience Team

Call Centre: ***.