VN
Vusi N

1 reviews | Active since Oct 2014

24 May 2016, 07:43

I have an account I never took on my report

<p>Just saw on my credit report that I have a Jet accout, I could not belive my eyes because the last time I had an account with Edgars was around 2006 or 2008 ,can you people remove my name, and give me proof that I took such account</p>

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Replies (3)
VN
Vusi N's update24 May 2016, 07:45
Reviewer Update
none,but am frustrated that I kept on applying for an account and nobody alerted me about an account I have with them
Edcon
Edcon's reply26 May 2016, 06:25
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly find the below accounts team details as we have escalated the request for your details to be removed on the system records to them for further assistance , Alternatively you may reach the accounts team on the below details for further assistance. A reference number for the complaint logged on your behalf is as follows ***/GO. Tel: *** or ***Edgars. Tel: ***Jet Email: ***: Johannesburg Email: ***: Cape Town / Durban Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

VN
Vusi N's update26 May 2016, 06:52
Reviewer Update
Thanks for the prompt response