pM
paballo M

1 reviews | Active since Mar 2014

17 Aug 2016, 13:26

I hate this company

<p>Yet again I receiving unsolicited phone calls from Nimble because Edcon has decided to hand over an account of mine that I was under the impression was closed 8 yrs ago. Now they tell me that the consultant that assisted me made a mess and captured the amount I paid incorrectly but nobody bothered to contact me for 7 years and even offered me an account in the meantime. Now this is interesting to know that even when you have an account that's still open, you still get offered to open another account? Please can I have the details of the Ombuds that deals with this company. I really am at my wits end</p>

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Replies (1)
Edcon
Edcon's reply18 Aug 2016, 12:18
Official

Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your email ********** 388/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.