DR
DK R

1 reviews | Active since Jan 2019

08 Jan 2019, 10:52

I HATE EDCON WITH ALL MY HEART

If you have never witnessed professional bad service you must do business or try talking a contract with RMCS with falls under EDCON . They are a bunch of *********.

I will never ever again step into an Edcon stores YOU ARE PATHETIC.

I filled a complaint with hello peter thinking you would hear my cry and assist, but all you showed me was your back and now i am still stuck without a sim swap.

i did what you said i must do but still today i called your call center more that 20 times , but every time i get a different story.

All i need to do is do a simple sim swap but vodacom can not help because EDCON took my details without my permission now i am stuck and need to change numbers.

I am running a business now i am BEEN forced to change my phone number because of you EDCON

I HATE THIS PEOPLE

0
Replies (2)
Edcon
Edcon's reply08 Jan 2019, 11:16
Official
Dear DK

Thank you for bringing this matter to our attention .
We apologise for the frustrations and inconvenience caused to you regarding the sim swap. 
We will escalate your query to our service provider and urgent feedback will then be provided to you.
***/GO

Kind regards

The Edcon Customer Experience Team 
***
DR
DK R's update08 Jan 2019, 15:12
Reviewer Update
Hi Edcon That is what you said the last time i will never ever set foot into your stores again , and i will advertise the bad service you provide to people