1 reviews | Active since Feb 2012
I give up - closing account for good
So funny thing happened to me, I recently found out that my account hasn't been paid up, for that I completely understand and so your attorney's call me, and I say no problem will pay it up by end of this month and tell them the amounts and all is good....SO ONE WOULD THINK.<br> <br> Turns out the company Norman Bissett & Associates is one of the WORST companies to ever have to deal with, I made two payments last week of more than I said I would and get 8 messages and 3 phone calls in the space of 4 days saying I missed my payments etc. Which is strange cause I sent proof of payment.<br> <br> Then a quality woman named Barbra calls, who obviously lacks the people skills required for her job, as I imaged one who is expected to call clients everyday and bother them at work would at least be a tiny bit polite, I feel sorry for her department as if thats how she treats people eish... You have bigger problems than my 200 outstanding on my account.
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We will be addressing the concerns raised directly with our Accounts department. Please note that a handed over account cannot be used again.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We will be addressing the concerns raised directly with our Accounts department. Please note that a handed over account cannot be used again.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
