I am without a phone. Which I had recently bought thanks to *********** staff.

<p>I bought a cellphone Hisense U989 on the 15/9/2016. At the start of December 2016 my phone started having problems the settings couldn't function. I went to the Pietermaritzburg cbd (church street) Edgar's where I bought it a few times to be fixed and they could not and eventually on the 9/12/2016 it was sent for repaired. </p> <p>The phone came back on the 18/1/2017 only for it to have new issues. It came back with a camera issue. The rear camera was not functioning at all, the front camera was taking photos upside down. I then sent it back again on the 20/1/2017. Today is the 30/1/2017 and no response. I need a phone hence I bought one. The service I have received is shocking. I even received a call from someone from Edgar's stating I can get a refund or take a new phone when I got to Edgar's I was given the run around. I want a refund as the staff who are trusted to sort out my phone can sure not do their job and causing a massive inconvenience for me and my family as I have resorted to taking mywifes phone in the interem. </p> <p> </p> <p>Can someone competent enough sort this out. I have had enough.</p>