1 reviews | Active since Sept 2014
I am still waiting for a reply on a credit application.
<p>I am posting this complaint because I have not received any news on a credit application from the NCA department at edcon . I app**** last week and am still waiting for a reply from edcon regarding my application . I send through all the documents for my application and emailed a copy oof my employment contract to them , The lady in the department Zama said she would get back to me regarding the application and I STILL HAVE NOT RECEIVED ANY COMMUNICATION FROM EDCON ABOUT THIS . I am getting tired of waiting i phoned the department yesterday to ask them what was happening and I was told that I would get a reply by the end of business yesterday and I am still waiting . Could somebody from SERIOUS please call me to discuss this . </p> <p> </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Kindly find the direct new accounts team details below.
New accounts Express Credit 011 **********
New Accounts Queries 011 **********
Faxes **********
Please find the below reference number for your post ********** 333/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Kindly find the direct new accounts team details below.
New accounts Express Credit 011 **********
New Accounts Queries 011 **********
Faxes **********
Please find the below reference number for your post ********** 333/GO
Kind regards,
Customer Experience Team
Call Centre: ***.