zN
zama N
1 reviews | Active since Apr 2015
02 Nov 2015, 09:19
I AM SO ****ED OFF WITH THIS COMPANY
So I decided to do my credit report and it shows that my account was last updated last year in February.<br> I have had back to back contact wit the company and I was promised that my account has been updated who does that? Why lie when you know for sure that my account has not been updated.<br> <br> I cannot even get cash to pay for my fees based on this judgement against my name. The account has been paid up in full I even received a letter stating so, Why has it not been updated on the bureau???? I am going straight to the credit Ombudsman I am tired of dealing with your company it has been moths already.
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
02 Nov 2015, 16:24Hello zamarh,
Thank you for bringing this matter to our attention, we do apologise for the inconvenience, as we can understand the frustration of not receiving the required assistance.
Kindly be advsie4d that your query has been forwarded to the accounts department management to advise.
Feedback will then be provided to you.
The reference for your query: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention, we do apologise for the inconvenience, as we can understand the frustration of not receiving the required assistance.
Kindly be advsie4d that your query has been forwarded to the accounts department management to advise.
Feedback will then be provided to you.
The reference for your query: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply02 Nov 2015, 16:24
Official
Hello zamarh,
Thank you for bringing this matter to our attention, we do apologise for the inconvenience, as we can understand the frustration of not receiving the required assistance.
Kindly be advsie4d that your query has been forwarded to the accounts department management to advise.
Feedback will then be provided to you.
The reference for your query: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention, we do apologise for the inconvenience, as we can understand the frustration of not receiving the required assistance.
Kindly be advsie4d that your query has been forwarded to the accounts department management to advise.
Feedback will then be provided to you.
The reference for your query: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***