DL
Deon L

1 reviews | Active since Nov 2016

19 Sept 2017, 13:05

How does one title total disgrace?

The fact that an account gets closed or suspended due to a bad payment history, I can understand. But when an account aged by around 40 YEARS just gets CLOSED WITHOUT COMMUNICATION, then I feel that this is a TOTAL DISGRACE.

It is with the utmost dismay that I post this, as I CANNOT accept the excuses that get vocalized.

EDCON SHOULD BE ASHAMED OF THEIR BUSINISS ETHICS.!!!

0
Replies (2)
Edcon
Edcon's reply20 Sept 2017, 08:17
Official

Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the account being closed without any communication as per the Hello Peter post . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply20 Sept 2017, 08:17
Official

Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the account being closed without any communication as per the Hello Peter post . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,