hospital insurance

This is the 7th week still nothing has changed I have been calling edcon call centre and they always and still say they will call after 48 hours which they never do. im getting tired of the forwarded message they sent to me saying they will look into my account,edcon have been sending me forwarded message through hello peter.Ever since I have been laying complaint to hello peter they have been sending the same message that just shows they are not looking into my account,they are bunch of ***** ,*********** good for nothing brand the only thing they know is lie and cheat customers ****** ****. The account manager still doesn't want to talk to me and they are full of ****,they keep apologising yet they don't call me. they know how to remind customer to pay instalment yet this **** edcon doesn't want to give me an explanation. I have been saying I want to close this account and never want to be associated with this piece of **** edcon that have the worst customer service,they cant explain anything to me.i have been calling and calling and calling still im not helped,they must stop sending forwarded message to hello peter and ****ing call me to resolve the **** they created.