Horrible service and terrible attitudes

<p>I was looking to buy a new cellphone at Edgars Sandton since it's the most convenient place to me, I had no choice but to resort to the Vodacom store and forget about using my Edgars account as I received a terrible attitude from the cellphone counter staff at Edgars. I first called Salome a few weeks ago inquiring about one of the devices I wanted, she promised to check stock availability an d get back to me. I left my contact details but 2 weeks later, I still haven't heard from her. I called again today the 03/01/2016 and got through Morebudi whom again made promises that he failed to keep, Very ***********. He said I should call after 10 min as he was going to check stock availability. After 10minutes, I called again and Nonsindiso answered the phone saying Morebudi is on an hour lunch, how ridiculous! clearly he never bothered about my query but went out for lunch instead. before I could even ask her to assist me, she hung up the phone on me, how rude!</p> <p>I again wasted my money calling and to my surprise, Nonsindiso found my query so hilarious that she repeated my question and laughed loudly at my question with her colleagues, didn't show any telephone etiquette at all , demonstrating a high level of disrespect for customers.During the conversation, it came to light that Morebudi was also there which means he hadn't gone out for lunch it was simply being lazy and avoiding to resolve my query. When I requested to speak to a superior who would assist me, Nonsindiso made all sorts of excuses , and eventually hung on me, AGAIN!! I am so disappointing with the horrible service received after wasting my money on the calls! I have concluded to close my account since I cannot use it due to ill mannered edgars staff. So disgusted by their unpleasant service . If you want good , professional service, never consider going or calling edgars Sandton, let alone opening an account hoping to use it in time of need coz fact is, their staff will make it impossible.</p>