1 reviews | Active since May 2016

18 Aug 2016, 13:08

Horrible service

<p>I spoke to the 4th person today and they could not assist me. One of the 4 idiots changed my email and I did not receive anything I should have gotten. The last lady cannot grip the concept that I need my full address. The suburb nameso left out on the letter that I needed today. So thank you for your *********** service again!!!!@</p>

0
Replies (2)
's update19 Aug 2016, 09:44
Reviewer Update

I have done so yesterday to no prevail. And I complained on Facebook no one contacts me!!!!

Edcon
Edcon's reply19 Aug 2016, 09:56
Official

Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance.

Please find the below reference number for your email ********** 162/GO

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.