RG
Raylene G

1 reviews | Active since Aug 2018

02 Oct 2018, 11:59

HORRIBLE CUSTOMER SERVICE

Month 3 - you still n ot bothered with customer service yet you have no problem charging. So i have logged a complaint at the beginning of August where i am not getting any support from cna shopping - to this day goods have been charged that i have not received... no one bothered to contact me not even send an email like to make matters worse before putting it on the site i spoke to someone that 'logged' the issue but i didnt get any action after the call that is why i am putting it on here - not that it helped your customer service is horrible. GOODS NEVER RECEIVED YET PAYMENT WAS DONE!!!

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Replies (1)
Edcon
Edcon's reply02 Oct 2018, 13:35
Official

Please be advised we have tried to make contact with you but with no success. Kindly contact our customer experience line on: ***and quote you reference number as we need more information pertaining to your query.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team