Hoping that communicating with Edcon is effective - Boardmans clearly doesnt care

<p>I write to Edcon in the hope that somebody in the Edcon group actually does care about the customer experience and will resolve Boardmans ********* practices. This is my first review to Edcon but my third review about the same ongoing issue with Boardmans. It is clear that engaging with Boardmans is a waste of my time, but I do still need MY money back. Here are my previous posts, I didn't even get a call back from Boardmans on my 2nd review (posted 3 times in error, and still nothing):</p> <p>My 2nd Review for Existing Issue: Boardmans is undeniably one of the most underhanded companies I have ever experienced. I posted the below review on August 18th and still awaiting a resolution. I get 2 calls weeks apart asking for the order number and that was it from them. </p> <p>My previous post:</p> <p>I purchased an ironing board online at the end of 2015 order number ********** 38. I purchased the incorrect ironing board and then called for assistance to have my order rectified. I recieved the incorrect ironing board upon delivery and returned it immediately with the driver. The correct item was eventually delivered. I paid for 2 items and only recieved 1.</p> <p>Many of my purchases are done online as I feel that SA has progressed significantly in the e-commerce industry. Although it is clear that Boardmans is far behind everybody else.</p> <p>I am still waiting till today for Boardmans to return money that does not belong to them. This in ********* and unfair practice. I recieved no responses to my calls or emails!</p> <p>I NEED MY REFUND</p> <p> </p>