DM
DINEO M
1 reviews | Active since Oct 2015
05 Oct 2015, 15:16
HELP YOUR CLIENTS DO NOT DEPRESS THEM
SO HERE I AM SITTING AT WORK TRYING TO SORT OUT MY FINANCIAL LIFE BY GIVING EDCON(EDGARS) A CALL SO THAT THEY CAN UPDATE MY ITC REPORT WHICH THEY HAVE NOT DONE SINCE LAST YEAR NOVEMBER . WHEN THEY WANT US TO PAY THE ACCOUNTS THEY KNOW ALL TOO WELL ON HOW TO CONTACT YOU BUT WHEN IT COMES TO THEM UPDATING THOSE PAYMENTS THEY TAKE A FULL YEAR AND 4 CALLS BEFORE GETTING IT DONE . I AM SO OVER YOU GUYS I HOPE NO MORE PEOPLE OPEN ACCOUNTS WITH YOU GUYS BECAUSE YOUR SERVICE IS PATHETIC ....
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
06 Oct 2015, 11:32Hello DEEMONTSHO,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply06 Oct 2015, 11:32
Official
Hello DEEMONTSHO,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that your query was forwarded to the accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***