Headoffice bad service

<p>I have two Edgards Acounts, Made payment into the wrong account, Ask on the 11 May 2016 if Headoffice can put the payment on the correct account. Know they have Credit my zero account with -R200 and add more money to pay on the other account. email headoffice every month (today) they can not correct the problem. Know i received sms . I must pay my account. They are sitting with the money in the other Account. Send letter from my husband and ID to ask to correct my payment. Know i need to go in to a branch for them to help me. CANT HEADOFFICE help me.... and there are no one at headoffice that can speak Afrikaans . I dont own a car, how will i get to a branch. They got my consend letter and id confirming that they can put payment on the correct account. But still no one can help.</p>