NK
Nausheen K
1 reviews | Active since Aug 2013
17 Sept 2015, 09:17
Haven't received my order and terrible service too
<br> They claim delivery in 5-7 days.<br> Am still waiting for this order which i placed at end of August.<br> Even after emailing (no replies) and calling and being promised with calls backs (none were forthcoming!)<br> This is ridiculous.<br> The event that I needed the items for is long over.<br> This is the worst service I have received from an online store in SA.<br> I will not be ordering from them again!<br> <br>
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Replies (1)
Edcon's replyOfficial
18 Sept 2015, 15:10Hello Nosh15,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that you will be contacted tomorrow as per your request.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that you will be contacted tomorrow as per your request.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Edcon's reply18 Sept 2015, 15:10
Official
Hello Nosh15,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that you will be contacted tomorrow as per your request.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that you will be contacted tomorrow as per your request.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***