SH
Saajid H

1 reviews | Active since May 2014

15 Jun 2016, 15:03

Harrasment

<p>I got a call today to say that i owe edgars money even though i went into the store at the beginning of the month and asked the consultant what was due,they told me i paid it. Now they call me and i am naturally ticked off about this and when i tell them to call me back at another time they dont like it. Got a second call and told the person im going into a meeting to call me back they say why must we call you back im not going to take long.I am telling the guy that i have to get to a meeting and he persists on the phone even after me teeling him to call me after 6. so WTH edgars?</p>

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Replies (2)
Edcon
Edcon's reply17 Jun 2016, 09:28
Official

Kindly find the below accounts team details as we have escalated the matter regarding your account, as you were called and was advised that you owe money on the account, to them for further assistance , Alternatively you may reach the accounts team on the below details for further assistance.

A reference number for the complaint logged on your behalf is as follows ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply17 Jun 2016, 09:29
Official

Kindly find the below accounts team details as we have escalated the matter regarding your account, as you were called and was advised that you owe money on the account, to them for further assistance , Alternatively you may reach the accounts team on the below details for further assistance.

A reference number for the complaint logged on your behalf is as follows ********** 238/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,