RL
Renata L
1 reviews | Active since Oct 2017
19 Oct 2017, 12:20
Harassment
I payed my account for 3 consecutive months, but i have been listed as a slow payer and i get calls from MBD every day, i keep explaining one thing over and over but no one does anything about it, clearly somebody in their accounts dep took the money for themselves and now i have to suffer????
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Replies (2)
Edcon's replyOfficial
19 Oct 2017, 14:31Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the account being handled by the MBD agents . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply19 Oct 2017, 14:31
Official
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the account being handled by the MBD agents . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
19 Oct 2017, 14:31Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the account being handled by the MBD agents . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply19 Oct 2017, 14:31
Official
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the account being handled by the MBD agents . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,