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Portia M
1 reviews | Active since Apr 2013
01 Oct 2015, 14:47
harassing calls
Edcon call centre people are calling me everyday requesting to speak to N Mthimunye. I tell them everyday that my number is not N Mthimunye's number but they insist on calling all the time. It is frustrating since I told them to remove my number from their system because I am not that person. I want them to stop calling me and I do not owe them anything. If they need me to open a case of harassment against them, I will.
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Replies (1)
Edcon's replyOfficial
05 Oct 2015, 09:09Hello ptmatshiya,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that your number has been removed from our marketing database.
Should the matter however persist, kindly request more information on the specific department the call is from in order for us to resolve accurately.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that your number has been removed from our marketing database.
Should the matter however persist, kindly request more information on the specific department the call is from in order for us to resolve accurately.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
Edcon's reply05 Oct 2015, 09:09
Official
Hello ptmatshiya,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that your number has been removed from our marketing database.
Should the matter however persist, kindly request more information on the specific department the call is from in order for us to resolve accurately.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that your number has been removed from our marketing database.
Should the matter however persist, kindly request more information on the specific department the call is from in order for us to resolve accurately.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,