PZ
Pamella Z
1 reviews | Active since Dec 2015
18 Dec 2015, 21:59
Handover
Hi <br> My account was handed over to the attorneys they offered me a discount to settle my account and I did so on the 23rd May but my account is still listed on itc as if I still owe you guys R3650 can this please be sorted out urgently I've been pushed from pillar to post for over 6 months now
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Edcon's replyOfficial
21 Dec 2015, 09:20Hello PAMELLAZ,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for further assistance and there was no response. Kindly note we have escalated the query to Accounts department for further assistance and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for further assistance and there was no response. Kindly note we have escalated the query to Accounts department for further assistance and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,
Edcon's reply21 Dec 2015, 09:20
Official
Hello PAMELLAZ,
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for further assistance and there was no response. Kindly note we have escalated the query to Accounts department for further assistance and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand the frustrations this has caused you. We contacted you for further assistance and there was no response. Kindly note we have escalated the query to Accounts department for further assistance and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,