HANDED OVER MY ACCOUNT AND CLOSED IT

Yes I was in arrears, and I made payment arrangements to pay my account off . I had lost my job and I couldn't afford to pay it. <br> So after months of paying back, I finally managed to clear it. now a year later I wanted to use my account and im told once the account is handed over its closed permanently and no longer active. <br> thanks for that Edgars. You really know how to annoy a person.<br> I want you to reinstate my account as I had no knowledge that this happened. <br> not to mention that my account is actually in a negative balance of -R16.00 . <br> AND NO - I refuse to call the call centre <br> <br> my email Reference number: ***/GO.