rN
ronel N
1 reviews | Active since Mar 2014
14 Oct 2015, 09:57
Had enough
I have a huge problem, I've been with Edgars for 3 months now and did nothing but hate it. constant issues with my account where nothing has been activated when necessary and cancelled when appropriate. I purchased a cellphone with insurance and returned it 5 days later with the insurance still being activated, how does that make sense to you. I have Club card VIP without having it activated and im still paying for it. I demand that Edgars cancels these policies and refunds me with immediately and i will
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Edcon's replyOfficial
16 Oct 2015, 10:58Hello jrnaransamy,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the Edgars Bedford centre's store manager's attention, to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows; ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the Edgars Bedford centre's store manager's attention, to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows; ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
Edcon's reply16 Oct 2015, 10:58
Official
Hello jrnaransamy,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the Edgars Bedford centre's store manager's attention, to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows; ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that your query has been forwarded to the Edgars Bedford centre's store manager's attention, to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows; ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,