<p>First a compliment. The staff in the Jet branch, Centurion mall is great. Especially Gloria, who is always friendly and helpful. Now a problem. About two weeks ago my mother bought a two pack of cotton bra's and a handbag. We were on our way to a funeral and since life was hectic. We also bought quite a few other things in those few days. She accidently took the wrong size bra. They are still clipped together. Then the fabric treatment of the handbag gave my mother an incredible asthma attach. She suffered for days. I still have the slips. </p>
Thank you for bringing this matter to our attention. Please be advised bra’s can be returned in store, kindly refer to the new terms and conditions on the back of your slip.
Please be advised we will need to investigate on the handbag, feedback will be provided shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for bringing this matter to our attention. Please be advised bra’s can be returned in store, kindly refer to the new terms and conditions on the back of your slip.
Please be advised we will need to investigate on the handbag, feedback will be provided shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
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