MvdR
Marguerite van de Reede
1 reviews | Active since Apr 2012
22 Dec 2015, 10:09
GIFTS UNDER R150 false advertising
On Thursday we went to Edgars' vaal mall they had big display boards saying : GIFTS UNDER R150 when we looked at the pricing all the toys were prices R399 and up! when we called the manager she said the advert was wrong I told her if you display something in a mall for R150 I should get it for R150 this lady had a terrible attitude with me and told my no I must pay the barcode price she then called her staff to remove the display boards! this is false advertising I did take pictures of the display and wile they removed the boards!
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Edcon's replyOfficial
22 Dec 2015, 12:45Hello mvdr,
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. Kindly we sell the items on whilst stock last and we will address this matter with the store management directly that correct stock must be placed under correct banners.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. Kindly we sell the items on whilst stock last and we will address this matter with the store management directly that correct stock must be placed under correct banners.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind Regards
Customer Experience Team
***
Edcon's reply22 Dec 2015, 12:45
Official
Hello mvdr,
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. Kindly we sell the items on whilst stock last and we will address this matter with the store management directly that correct stock must be placed under correct banners.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. Kindly we sell the items on whilst stock last and we will address this matter with the store management directly that correct stock must be placed under correct banners.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind Regards
Customer Experience Team
***