Get your FACTS in order and sort this out!!

This was sent:

GOOD DAY I AM FURIOUS WITH YOUR LACK OF DETAIL AND YOUR INABILITY TO COMMUNICATE WITH YOUR DEPARTMENTS. I DO NOT HAVE A JET ACCOUNT, JET CONFIRMED ON THE 4TH MAY THAT THE ACCOUNT IS NOTED AS ********** AND THEY HAVE ALL THE DOCUMENTS TO CONFIRM THIS. STOP FLIPPIN HARRASSING ME AND SPEAK TO THE ***** DEPARTMENT AT JET!!!! in response i recieve RE: EDCON // MISS J VAN RENSBURG // CLIENT REF ********** ********** 43851// AJS ********** 4 1. The above matter as well as previous correspondence has reference. 2. Be advised that this matter will now be referred back to our Call Centre to proceed with further action, which may result in further costs accumulating on the account. 3. You are further advised that you remain obligated to make payments in lieu of any undisputed amounts pertaining to this account.

4. Payment must be made into the following account:

how stupid are you to repond to my mail that I need to pay you, after telling you on numerous accounts that this account is **********! Come on, this is absolutely ridiculous.

I AM STILL WAITING MY ITC TO CLEAR!!!!!