Frustration with EDCON

Edcon Financial Services ARE THEE WORST!!!!!

After paying my account on the 3rd March I already received a call on 8th of March I remember because I was on sick leave, saying that I had not paid my account. I sent in my proof of payment to the email address as provided by the telephone consultant.

Basically it has been back and forth of resending proof to many of their employees in the financial department and to date I am still being harassed to send the very same proof that I have already sent.

I have sent emails to Jade Naidoo, Glenrose Ngwazi, now Albert Sithole is asking for the very same proof of payment that has been sent every day from the 8th.

I have now been contacted by the collections Department which will now lead to extra charges and a bad review on credit record.

I really just need someone to tell me what the problem really is.