Free Estee Lauder Giftset Never Received

Hi,<br> I've received this order nr.: *** today (05/11/2015). Thank You for the order but I want to know<br> If I will receive a Free Gift Set as advertise. If you are not going to receive any stock of the<br> Free Estee Lauder Gift sets, please advise because then I am going to return the goods.<br> Thanking You Kindly! (E-mail was sent to [Email Removed]<br> Received: 2015/11/05 02:27 PM<br> To: Red Square Customer Services<br> Subject: FW: Red Square order dispatched #***<br> Response e-mail received from [Email Removed] on 08/11/2015:<br> Dear ***XX<br> Thanks you for bringing this to our attention, we will look into it immediately and rectify the error.<br> Regards<br> Red Square online team<br> Today the 21/11/2015 they are reminding me to please pay my account for the goods ordered - but now response about why the free gift for this order was never dispatch. Please don't ask for a payment as all the goods on the order will be returned to cover the o/s payment if this is how Edcon wants to do business.<br> <br> <br>