1 reviews | Active since Oct 2015
**********ly activated a phone contract in my name
On 30 Oct 2015 i received an SMS on my phone informing that (vodacom welcomes you as our newest customer on u-choose flexi 55) and a second message advising me that my account will be debited in 48h. <br> first of all i did not sign up or request a contact from vodacom or its extended outlets and i give no authority for or consent for my account to be debited for billed for something i did not request. i spoke to a SHARON from RMCS who how gave me a reference number *** for my query.I'am so disappointed that a company this big could be so careless with my personal information and so ********* that they could ********** open account in my name i am taking legal action as this is not right, in any any manner, and its very negligent on their side. <br>
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised the airtime subscription enrolment has been cancelled as of the 01/11/2015.
The reference for your query is as follows: ***/GO
Again we do apologise and can assure you that the matter will be addressed accordingly with the RMCS department management.
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised the airtime subscription enrolment has been cancelled as of the 01/11/2015.
The reference for your query is as follows: ***/GO
Again we do apologise and can assure you that the matter will be addressed accordingly with the RMCS department management.
Thank you for your patience.
Kind regards,
Edcon customer experience team
***