********** subscriptions
Edcon group doesn't care about their customer, they cede customer data to 3rd party and subscribe them **********ly to services. Edcon subscribed me without consent to airtime company RMCS for airtime that i never even received and subsequently handed me over for non-payment to their legal division and ruined my credit record. My account as of December last year with edgars was at a zero balance being paid off, and they took advantage of this. I was rudely phoned by their legal division and even threatened with legal action if I don't make a payment. I followed up with the store on the 30th of august and to my horror I wasnt the only client duped by RMCS and Edcon for this airtime saga. Edcon is ********** handing over customer data to 3rd parties, what about compliance to customer data protection.? I'm seeking legal advise for this recklessness.
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Edcon's replyOfficial
03 Sept 2018, 10:10Thank you for making contact with us .We apologise for the inconvenience caused to you.We can confirm that the reversals appear on the account which is now paid up and closed.In addition a paid up letter was emailed to you today.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edcon's reply03 Sept 2018, 10:10
Official
Thank you for making contact with us .We apologise for the inconvenience caused to you.We can confirm that the reversals appear on the account which is now paid up and closed.In addition a paid up letter was emailed to you today.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,