AC
Amy C

1 reviews | Active since Feb 2019

01 Mar 2019, 15:30

********** policy deductions

Again the lack of service, trying since december to get policies, numberous promises to get back to me with details within 48 hours, finally get some info of the policies only to prove that over the years of changed details nothing was updated, the refusal to answer direct and simple questions and being ignored flat out. We are now officially in month 4 of battling, i called twice today in the hope to get someone to help both times i was kept on the line for 10 minutes and then the call was picked up you can hear someone talking but not to u and then the call ends. How many people have actually been successful with any kind of a claim from Edcon.

I want the policies cancelled and refunded as nothing i have paid for stands anywhere its not legit and this is *****! You broke your side of the contract

0
Replies (1)
Edcon
Edcon's reply01 Mar 2019, 17:55
Official
Dear Amy, 

Kindly note your complaint is referred to senior management team to resolve your complaint urgently.

New reference number is:
***/GO

Kind Regards
The Edcon Team
*** 

Best regards,