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MT
Mashudu T

1 reviews | Active since Aug 2016

10 May 2019, 12:29

********** online purchases

My problem is that you people want me to pay for online purchases that I've been battling to dispute for over a month now, how can i continue with monthly payments when you are failing to reverse these online transitions that i know nothing about?

i am so disappointed with the service i'm getting from edgars

0
Replies (2)
Edcon
Edcon's reply10 May 2019, 13:38
Official
Dear Mashudu

Thank you for bringing this matter to our attention.
We can confirm that the R4559.20 was refunded on your account. 
The other pending amount is with our dispute department and investigations are underway. You will receive feedback within 10 working days .

Please accept our sincere apologies for the inconvenience caused to you .

Your ***/GO

Kind regards

Edcon Customer Experience Team
*** 

Best regards,

MT
Mashudu T's update13 May 2019, 14:45
Reviewer Update
What will now happen to my suspended account? i do plan to pay off what i owe.