1 reviews | Active since May 2016
********** insurance sales
<p>I visited the jet store at Southgate Mall where I was approached by Mosebo Ludwig Matlaila who sad he was from the insurance. he asked me if I had a funeral cover which I did and I told him I was happy with.<br /> <br />he told me at that time that I was paying R47 for my police and another R30 for my jet club which came to a combined amount of R77 which I understood.<br /> <br />he then told me that he had a better deal for me in which I get a R30000 accident cover R200 in hospital cover R22000 divided into R10000 funeral cove and a R1000 food for a year, all for a combined price of R105 a month all I had to do was cancel my jet club which he could do then and there so that when the payment roled round it would not hinder the cover that I was taking with him, then the R30+ the R47+ then I add a R28 which would than give me the R105. This mad a lot of sense to me and after giving him a hearing I desided to take the offer.<br /> <br />this all transpired in February this year so when the end of the month roled around and I so that me instalment was to exubetant I called you toll free no I spoke to Tebllo Rakotse who told me he was gonna call the manager at southgat and call me bake which he did during which time he sad the manager had othere complaints and the head office was investigating. I asked him to call me with feed bake before my next instalment was due he did not which meant I had to call bake at which time I sad to the lady I was speaking to that I would lick my old policy to stand and everything else to be cancelled and my money that was taken wrongfully to be reimbursed to me .I don't have a name for the lady as she hung up the phone on me when I asked to speak to someone that could make sense of this for me. </p>
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the cancellation of Financial services . Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Please find the below reference number for your email
********** 245/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the cancellation of Financial services . Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Please find the below reference number for your email
********** 245/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
