********** Edcon Club fee charges.

Item: Edcon
Rating: 1
Author: Vickesh H

Edcon(Edgars) continued to charge me for Club fees when I cancelled it on 5/3/2017 . I emailed them to please cancel it now, I also requested a refund for the 14 months unwarranted charges and asked for a senior to contact m.

Albert Sithole responds only to say they cancelled the subs now, but ignored my other two points.

How many other people is Edcon charging **********ly ?

Helpful (0)

Replies (2)

Edcon's replyOfficial

29 May 2018, 11:59

Thank you for making contact with us.Kindly note that our accounts department have cancelled the club membership on your account 5/5/2018 as requested .

We cannot process any reversals as we were not contacted after the enrolment took place . The club fees appear on your monthly statements.***/GO Should you require further assistance kindly contact us on ***

Kind regards

The Edgar's Customer Experience Team

Edcon's reply29 May 2018, 11:59

Official

Thank you for making contact with us.Kindly note that our accounts department have cancelled the club membership on your account 5/5/2018 as requested .

Kind regards

The Edgar's Customer Experience Team

Vickesh H's updateReviewer Update

29 May 2018, 14:08

Wow, and that is it. I have proof that it was cancelled. I will be taking this further and will be closing my account, Go check the history of it. I had it since 1994.

Vickesh H's update29 May 2018, 14:08

Reviewer Update

Wow, and that is it. I have proof that it was cancelled. I will be taking this further and will be closing my account, Go check the history of it. I had it since 1994.