********** Account from Jet Stores Secunda

Good Day,

I opened my credit report from transunion to check my credit score and it everything was still in order only to find out that I now have a new account from Jet stores that I know nothing about. This is so frustrating as I have been a victim of identity theft before. The account was opened on the 23rd of October 2018 with a balance of R9000, and the whole R9000 has been used on cellphones.

The most frustrating thing about this, is that credit check was not properly done as the enquiry does not show up on transunion. I get an alert for every query that’s done on my name from transunion. If you had done your credit check properly you would have seen that against my profile on transunion it state that I have been a victim of *****/lost ID, and you should call a certain number first before you process anything. I am deeply disappointed in your process. Help me resolve this issue. I will also be logging a dispute with transunion today.

I spent the entire day yesterday trying to resolve this issue without any assistance. The account number is question is ********** ********** 80249, it’s for Sifso Gumede. I live in Durban, not Mbalenhle in Secunda. The account was opened in Secunda.

I hope this makes sense. I'm not even thinking straight because of this.