***** on insurances

good day,<br> <br> My name is Gift Mpho Kgwatla, ID: ***, apparently I joined insurance policies at Jet, Sammy marks store, I went to enquire on how I joined the policies at the stores only to find out that someone **********ly signed on my behalf, I called the helpline to solve this issue with no luck, this issue has been pending for nearly a month now, when I called them that's when they act, when I don't they relax, and I want all the premiums I paid to be refunded to my account, and it must be noted that I am using money to contact them so I also want them to pay for costs that I incurred to resolve this problem, its a simple thing which can be done in an hour, they just need to request my signature on their system and check against the one I apparently I signed for those insurances.<br> <br> hope for your immediate response regarding this issue<br> <br> Yours faithfully,<br> <br> Gift Mpho Kgwatla