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<p>my vodacom sim was somehow converted to an rmcs contract without my consent. i have beeen calling them since August to rectify and they still have not. all calls i recieve now are on private number and when i call vodacom they direct me to rmcs to rectify. i have been calling for 4 months now.but still my problem has not been resolved. they keep saying an agent will contact me till today no one has called me.</p>
We must apologise for the delayed response.
Please be advised we are currently liaising with RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the delayed response.
Please be advised we are currently liaising with RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,