MM
Musa M
1 reviews | Active since Sept 2018
27 Sept 2018, 17:42
*****
I've been billed by RMCS on my edgars account for data or airtime I don't get and now they expect me to pay R400 after I paid off my account in june and they cannot send me a recording of me agreeing to be billed.So guys PLEASE check your edgars statements.
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Edcon's replyOfficial
28 Sept 2018, 10:06Thank you for bringing this matter to our attention. Please accept our sincere apologies for the frustrations caused to you with the airtime billing . We have escalated your query to our third parties for a cancellation/ reversal of the fees and feedback will be provided to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edcon's reply28 Sept 2018, 10:06
Official
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the frustrations caused to you with the airtime billing . We have escalated your query to our third parties for a cancellation/ reversal of the fees and feedback will be provided to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,